Delivery Information

TIMING


If you place an order from Monday to Friday before 16:00, it will be processed on the same day and sent via Speedy to your specified delivery address where you should receive it by the end of the next business day as per Speedy’s terms. However, as each product is carefully picked and packed by hand, these time estimates may vary, especially during busy periods, so if you do not receive your shipment by the end of the second business day after the day you placed your order, please contact us at 0888-707-441, 0882-648-644 or contact@lush.bg so we can check what is happening and make sure you receive your products as soon as possible.


FEE


Our fee for delivery to your address or a Speedy office or machine in the country is 5 BGN and to Romania it is 10 BGN. If you wish, you can receive your shipment at a Speedy office by specifying it in the delivery address. The fee is the same.


PACKAGING


It's not plastic! Your LUSH products are packaged in LUSH boxes made of recycled and recyclable cardboard and secured with Eco Flo chips – a potato starch-based packing material which biodegrades quickly in water and soil. Solid products are shipped naked, liquids and creams in minimal packaging made from 100% recycled and recyclable plastic.